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In case you could not find any answer in the section bellow, please feel free to contact us via WhatsApp.

Ezoncs Loyalty System

We offer digital loyalty cards. After each appointment at Ezoncs Beauty you get from 2-5% cashback on your account. Once you reach 30euros on your account, you can use them for your appointment or to buy some products from the store.

To request a card please announce the admin once visiting the salon, or contact us. The digital card is valid for 1 year.

Appointment Prepayment

In order to be able to book an appointment at Ezoncs Beauty salons, you need to pay a 25-30% deposit.

In case of no-show or cancelations within 24h you lose the deposit.

Appointment Changes/Cancelation

Cancelling/ Changing the appointment more than 24h in advance

Life happens! So we got you ! You can just make changes or cancel the appointment free of charge. In order to make changes on your appointment , you can do it via the link that you get once the appointment was booked. You can also contact our admins, and they will assist you.

Cancelling/Changing the appointment within 24h /no-shows

In case you want to cancel the appointment within 24h and no shows will result in losing your deposit. For minor changes, like a nail fix, nail art, or others, please contact our admins , if is still possible they gladly make the changes to your appointment

I am running late

Please arrive on time for your appointment, to make we have enough time to give you the best service.

In case you arrive with more than 10 minutes, the appointment might be canceled, or modify to what the beautician can manage to do in that time. In case the appointment is canceled you lose your deposit.

Can’t reach you !

In case you called us, but could not reach us, please send us a WhatsApp message on the same number and we will assist you as soon as we can. Our administration department is working from Monday to Saturday – 10.00-18.00.

Payments

Ezoncs Beauty accepts all type of payments, card and cash.

1 week Guarantee

At Ezoncs beauty salons, we offer 1 week guarantee, as we want to make sure you get the best results, and be secured that you are happy. So in case something happened please send us a WhatsApp message with a picture , and will gladly plan the free fix for you. Please make sure you send the picture within 1 week, otherwise you wont be able to benefit of the free guarantee,

! Please note, guarantee does not cover cases when you want to change the color, shape or length.

Careers

If you are interested in joining the Ezoncs team, please send us an email to hello@ezoncs.com with your CV and portfolio.

Events and collaborations

Ezoncs Beauty is a perfect for events from gathering of friends to baby showers all the way up to parties and corporate events. We would like to assist you in planning your gathering , please contact hello@ezoncs.com

1 week Guarantee

At Ezoncs beauty salons, we offer 1 week guarantee, as we want to make sure you get the best results, and be secured that you are happy. So in case something happened please send us a WhatsApp message with a picture , and will gladly plan the free fix for you. Please make sure you send the picture within 1 week, otherwise you wont be able to benefit of the free guarantee,

! Please note, guarantee does not cover cases when you want to change the color, shape or length.

Drinks

Ezoncs beauty salons has a range of drink available for the guests free of charge. We have more than 7 different tea flavors , as well as coffee, cappuccino or latte.

Tips

At Ezoncs Beauty salons, if you were happy with he service and left the tip, then is passed 100% to the beautician you had the service with (even if you pay by card)

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